Shipping policy
Last updated: August 22, 2026
At Gpracing, we want your Garmin cycling products to reach you quickly and safely. Here's everything you need to know about our shipping process.
Handling Time
Orders are processed and prepared for shipment within 1–2 business days of purchase. Orders placed on weekends or public holidays will begin processing the next business day.
Delivery Time
Once shipped, orders typically arrive within 5–8 business days, depending on your delivery location.
Total estimated time from order to delivery: 6–10 business days.
Please note that delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays may occur due to weather, customs processing (for international orders), carrier delays, or other circumstances beyond our control.
Shipping Destinations
We currently ship to customers in the Netherlands [and — if applicable — list other countries/regions you ship to].
Shipping Costs
[Insert shipping cost details — e.g., flat rate, free shipping threshold, or calculated at checkout.]
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.
Order Issues
Wrong or incomplete address: Please double-check your shipping address at checkout. We are not responsible for delays or non-delivery caused by incorrect address information, but contact us as soon as possible if you notice an error and we'll do our best to help.
Lost or delayed packages: If your order hasn't arrived within the estimated delivery window, please contact us at info@gpracing.nl or via our Contact Us page and we'll investigate with the carrier on your behalf.
Damaged in transit: If your package arrives damaged, please contact us within 30 days of delivery with photos of the damage. We'll arrange a free replacement or refund — see our Return & Refund Policy for details.
Customs and Import Duties (International Orders)
For orders shipped outside the Netherlands, you may be responsible for customs duties, taxes, or import fees imposed by your country. These charges are separate from our shipping costs and are the responsibility of the customer.
Questions?
If you have any questions about your shipment, our team is happy to help.
Gpracing Nieuwe Herengracht 25, 1011 RL Amsterdam, Netherlands Phone: +31 6 42059330 Email: info@gpracing.nl Contact page: https://gpracing.nl/pages/contact